TurboClipboard Support

Help for TurboClipboard on Mac, iPhone, and iPad.

Contact

For product support, billing questions, privacy requests, or App Store review inquiries, contact Epistates by email.

contact@epistates.com

Before You Write

Sync

Confirm iCloud Drive and iCloud Keychain are enabled on every device, then open TurboClipboard on each device to allow CloudKit to catch up.

Keyboard

On iPhone or iPad, enable TurboClipboard Keyboard in Settings. Full Access lets the keyboard read and decrypt TurboClipboard clips from the shared app container and shared Keychain.

Permissions

On Mac, Apple Events is required for Smart Actions. Accessibility is needed only if you enable Paste Queue.

Purchases

TurboClipboard uses Apple Universal Purchase. Refunds and purchase history are managed through Apple.

Privacy

TurboClipboard has no backend and no analytics. Sync uses your private CloudKit database, with clip contents encrypted on-device before upload. Read the Privacy Policy for details.